Privacy Policy

Last updated: 23.07.2026

1.Introduction
This Privacy Policy explains how Frankie’s Italia S.r.l. (“Frankie’s Italia”, “we”, “us”) collects, uses and protects personal data when you visit the official Frankie’s website.
Frankie’s Italia S.r.l. is the data controller responsible for processing personal data collected through this Website, except where stated otherwise.

2.Personal Data We Collect
We may collect personal data when you:

  • contact us through forms or email;
  • subscribe to communications;
  • interact with our Website;
  • request information about Frankie’s locations or services.

The information collected may include:

  • name;
  • email address;
  • contact details;
  • information included in your communications.

3.Use of Personal Data
We use personal data to:

  • respond to enquiries;
  • provide information about Frankie’s services and locations;
  • improve our Website;
  • comply with legal obligations;
  • protect our rights and interests.

4.Franchise Locations and Local Operators
Frankie’s restaurants may be operated by Frankie’s Italia S.r.l. or by independent franchise partners. Where you interact directly with a local restaurant, place an order, make a reservation or use a local service, your personal data may be processed by the relevant local operator. The local operator may act as an independent data controller for activities relating to its own operations. Information regarding the responsible local operator may be provided through the relevant ordering platform, restaurant location page or directly by the local operator.

5.Orders and Third-Party Services
The Website may contain links to external ordering platforms and services. When you use these services, your personal data is processed according to the privacy policy of the relevant provider or local operator. Frankie’s Italia S.r.l. does not control the privacy practices of independent third-party platforms.

6.Cookies
The Website may use cookies and similar technologies to ensure proper functionality, analyse Website usage and improve user experience. Users may manage cookie preferences through the available cookie settings.

7.Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

8.Your Rights
Depending on applicable law, you may have rights including:

  • access to your personal data;
  • correction of inaccurate data;
  • deletion of your data;
  • restriction or objection to processing;
  • data portability.

Requests may be submitted to:

Frankie’s Italia S.r.l.
Corso Vercelli, 9, 20144 Milano
Partita Iva: 12716850966
info@frankiesmilano.it

9.Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.

10.Contact
For privacy-related questions, please contact:

Frankie’s Italia S.r.l.
Corso Vercelli, 9, 20144 Milano
Partita Iva: 12716850966
info@frankiesmilano.it